My order is delayed

We completely understand how important it is to have your essentials on time. While we strive to meet our 4–7 day delivery window, sometimes unforeseen circumstances like weather or high courier volumes can cause delays.

• Check your tracking link for any status updates from the courier.
• If there has been no movement for over 48 hours, please reach out to our support team.
• We will coordinate with the courier partner on your behalf to get your package moving.